If you are purchasing a complete system, please allow 1-2 week build time for shipment of your order. Everything is built-to-order. Connection kits, accessories, replacement parts, etc. usually ship within 5 days.
NOTE: Selecting expedited shipping does not change the projected build time, it simply cuts down the shipping time AFTER it ships
Also be aware that shipping times do not count the day of pickup or non-shipping days of the week. NEW!: If your billing/shipping address is in Texas, Louisiana or Oklahoma you will see a shipping option for “Local Pickup”. There is a 10.00 flat charge for local pickup and you will be contacted to arrange a date. You MUST contact us at 903-364-2740 to arrange the pickup. Pickup dates/times are from 9AM to 4PM Central Time on normal working days. No Weekends or Holiday pickups. If you later decide to have the unit shipped, you can contact us and pay the shipping charges. The $10 Pickup fee will not be refunded. Fourhills Designs is not a retail location in a city. The factory is in a rural area. Get a map or use GPS.
NOTICE: WE HAVE NO CONTROL OVER CARRIERS SHIPPING TIMES!
Due to COVID-19 Pandemic, Service Guarantees are being suspended by our Carrier Partners. You may experience service delays during this time. Do not call and abuse our shipping dept if your shipment is delayed. EFFECTIVE MARCH 11 2021, We no longer offer shipping via USPS. The service has downgraded to the point it can take weeks to get a package . We will not offer USPS shipping on any domestic shipments. Contact us for rates on International Shipping via USPS
IMPORTANT: FED EX Air (expedited) takes an additional day because expedited pickup has to be ordered. FED EX Ground and FED EX Air are different services and drivers. Do not use expedited shipping on Fed Ex to save one or two days over conventional ground unless its that critical! Expedited shipping for other carriers (2nd day /next day) cutoff time is 10:00 AM CST normal working days. Any order placed after that falls into the next day shipping cycle.
Credit cards payments are processed using the parent company account. Your CC receipt will show the following: All payments are through FOURHILLS DESIGNS not CandCNC. CandCNC is a trade name used by Fourhills Designs. Checks should be made payable to Fourhills Designs.